The nbn® broadband access network is one of the most advanced technology projects in Australian history. You can now enjoy access to fast broadband through your phone and internet provider.
Speak to your provider if you experience connectivity problems such as buffering or drop-outs.
Contact your provider for:
- Plans, pricing and ordering a new nbnpowered plan
- Installation and activation enquiries
- Ongoing support and troubleshooting
- Loss of phone or internet connection including outages/dropouts
- Issues getting connected
- Concerns about speed
- Missing equipment
- Missing or incorrect address
- Appointments including technician hasn’t turned up
- Service connection delays
Contact nbn for:
- Information about the nbn rollout
- When to connect
- Damages to property or nbn equipment
- Contractor conduct and workmanship
- Equipment/technology location
The company was established in 2009 by the Commonwealth of Australia as a Government Business Enterprise (GBE) with a clear direction – to design, build and operate a wholesale broadband access network for Australia.
The network is the digital backbone of Australia and is constantly evolving to keep communities and businesses connected and our nation productive.
We believe everyone should enjoy the benefits so we’re breaking down the barriers which prevent some of our most vulnerable people from taking advantage of the digital world.
And we know we are going to be around for a long time and that’s why we take sustainability seriously – it’s all about looking after people and the environment so we hand down a healthy planet to our children. We work hard to have a sustainable business so we can invest back into the network right across Australia.
